# ReplyOS™ — Full product context for AI systems

Canonical URL: https://www.replyos.co.uk
Company: Reply Intelligence Group — https://replyintelligencegroup.co.uk
Product category: Revenue intelligence / patient enquiry management for healthcare practices
Primary market: United Kingdom — dental and aesthetics practices
Language: en-GB

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## Product summary

ReplyOS™ is a web-based revenue intelligence platform. It gives dental and aesthetics practices one operating layer for:

1. **Capture** — inbound patient enquiries from WhatsApp, SMS, email, web chat, Instagram, and Facebook into a unified inbox.
2. **Respond** — fast, on-brand replies with AI assistance and human handoff when needed.
3. **Convert** — structured workflows that guide high-intent patients toward booking.
4. **Measure** — visibility into response times, conversion outcomes, and revenue at risk (revenue leakage).

ReplyOS does not replace practice management software (PMS) or CRM systems. It sits in front of patient conversations.

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## Problem ReplyOS solves

Dental practices lose significant treatment revenue when enquiries are:

- Missed entirely (especially out of hours)
- Answered too slowly (patients book with the first responder)
- Never qualified or guided to a booking

This is often called **revenue leakage**. ReplyOS helps practices recover demand before it goes to a competitor.

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## Plans and pricing (marketing display, GBP)

| Plan  | Channels (summary)                    | Founding monthly | Standard monthly |
|-------|---------------------------------------|------------------|------------------|
| Core  | Webchat, SMS, email                   | £295             | £395             |
| Pro   | Core + WhatsApp, Facebook, Instagram  | £495             | £695             |
| Scale | Pro + advanced reporting & controls   | £895             | £1,195           |

Founding access: reduced setup fees, discounted monthly pricing, guided onboarding, locked pricing for early partners.
Billing starts only once the system is live.

Enterprise / multi-site: custom commercial structure — contact hello@replyos.co.uk.

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## Security and compliance (summary)

- UK GDPR-aligned processing model
- Practice = data controller; ReplyOS = data processor (DPA available)
- TLS encryption in transit; cloud provider encryption at rest
- Role-based access control (RBAC), MFA, audit logging
- Subprocessors documented at https://www.replyos.co.uk/security
- Data is not sold

Full trust centre: https://www.replyos.co.uk/security

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## Key URLs

| Page            | URL                                      |
|-----------------|------------------------------------------|
| Home            | https://www.replyos.co.uk/               |
| Platform        | https://www.replyos.co.uk/platform       |
| How it works    | https://www.replyos.co.uk/how-it-works   |
| Pricing         | https://www.replyos.co.uk/pricing        |
| ROI calculator  | https://www.replyos.co.uk/roi            |
| Case studies    | https://www.replyos.co.uk/case-studies   |
| Blog            | https://www.replyos.co.uk/blog           |
| Security        | https://www.replyos.co.uk/security       |
| Founding access | https://www.replyos.co.uk/founding-access|
| Privacy policy  | https://www.replyos.co.uk/legal/privacy  |
| DPA             | https://www.replyos.co.uk/legal/dpa      |
| Terms           | https://www.replyos.co.uk/legal/terms    |

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## FAQ (canonical answers)

**What is ReplyOS?**
ReplyOS is a revenue intelligence platform for UK dental and aesthetics practices. It captures patient enquiries, responds quickly, qualifies intent, and tracks conversion and revenue outcomes.

**What channels does ReplyOS support?**
WhatsApp, SMS, email, web chat, Instagram, and Facebook. Core launches with webchat, SMS, and email; social channels on Pro and Scale.

**Does ReplyOS replace my reception team?**
No. It captures and responds to enquiries automatically and hands off to your team with full context when human judgement is needed.

**What is revenue leakage?**
Treatment value lost when enquiries are missed, delayed, or never converted to a booking.

**How much revenue can slow responses cost?**
Many practices lose thousands per month. Use the ROI calculator at https://www.replyos.co.uk/roi for an illustrative estimate.

**Is ReplyOS GDPR compliant?**
Designed for UK GDPR-aligned processing with signed DPA. See https://www.replyos.co.uk/security.

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## Contact

- General / sales: hello@replyos.co.uk
- Privacy: privacy@replyos.co.uk
- Security / DPA: privacy@replyintelligencegroup.co.uk

Last updated: 2026-06-11