Founding practices
The Founding Pilot Programme
A structured live period with one UK dental or aesthetics practice. ReplyOS assists your reception team; it does not replace them. Response speed is measured in seconds and in minutes, not invented SLAs.
What the pilot includes
One practice, chosen by you
Sixty to ninety days live. You pick the site. We run the pilot against the enquiry channels you already use.
Two-week baseline before go-live
We record enquiry volumes by channel, current first-response times, and enquiry-to-booking conversion so the live period has a fair comparison.
Success criteria in writing
First-response time, enquiry-to-booking conversion, recovered bookings, and staff hours are agreed before the start. No moving goalposts.
A one-page report every week
Plain numbers against the agreed criteria. Enough for a principal or practice manager to read in minutes.
No fee until go-live
First month live is free, matching the published founding policy. You can exit at any time.
Pricing locked
Founding pilot practices lock today's published pricing, including group tiers.
Published pricing is on the pricing page.
Verified results will be published here
ReplyOS is onboarding its first founding practices across the UK. As those partnerships mature, we will publish verified results here, with each practice's explicit consent, so you can see what measurable enquiry and revenue outcomes look like in a real workflow.
Why this matters now
The problem ReplyOS addresses is well documented in industry research, not in invented customer stories. Many practices miss a large share of inbound enquiries during busy periods, and speed to first response strongly affects whether a patient books. See our guide to patient enquiry management for cited statistics and context.
What we will report
When founding practices are ready to share outcomes, each case study will show the metrics ReplyOS tracks in production, framed as verified results, not hypotheticals:
First-response time
How quickly each enquiry receives a meaningful first reply, by channel and time of day.
Enquiry response rate
The share of inbound enquiries that receive a timely response rather than going unanswered.
Conversion to booking
How many qualified enquiries progress to a confirmed appointment or treatment plan.
Revenue recovered
Treatment value attributed to enquiries that would otherwise have stalled or been lost.
Apply for the founding pilot
Founding access is limited to early UK dental and aesthetics practices. Preferential pricing, hands-on onboarding, and a direct line on product direction, plus the chance to be among the first published results on this page.