Practice systems
ReplyOS and your practice management system
ReplyOS works alongside your PMS today. No integration is required: ReplyOS sits at the enquiry layer, before the PMS. A Dentally API integration is on the roadmap.
Named systems
Practices using these systems can run ReplyOS on the enquiry layer without replacing or connecting the PMS:
- Dentally
- Software of Excellence (SOE Exact)
- Carestream R4
- Aerona
How it sits with your PMS
ReplyOS captures and helps respond to patient enquiries across connected channels, then hands a qualified conversation to your reception team. Booking into the diary remains a practice-controlled step in your PMS. ReplyOS assists your reception team; it does not replace them.
FAQ
- Does ReplyOS require a PMS integration?
- No. ReplyOS works alongside your PMS today. No integration is required: ReplyOS sits at the enquiry layer, before the PMS.
- Which practice management systems can run alongside ReplyOS?
- Dentally, Software of Excellence (SOE Exact), Carestream R4, and Aerona. ReplyOS does not replace these systems.
- Is a Dentally API on the roadmap?
- Yes. A Dentally API integration is on the roadmap. It is not live today, and no other named PMS has a live integration.
- Does ReplyOS replace the reception team?
- No. ReplyOS assists your reception team; it does not replace them. Booking into the diary remains a practice-controlled step.
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