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Practice systems

ReplyOS and your practice management system

ReplyOS works alongside your PMS today. No integration is required: ReplyOS sits at the enquiry layer, before the PMS. A Dentally API integration is on the roadmap.

Named systems

Practices using these systems can run ReplyOS on the enquiry layer without replacing or connecting the PMS:

  • Dentally
  • Software of Excellence (SOE Exact)
  • Carestream R4
  • Aerona

How it sits with your PMS

ReplyOS captures and helps respond to patient enquiries across connected channels, then hands a qualified conversation to your reception team. Booking into the diary remains a practice-controlled step in your PMS. ReplyOS assists your reception team; it does not replace them.

FAQ

Does ReplyOS require a PMS integration?
No. ReplyOS works alongside your PMS today. No integration is required: ReplyOS sits at the enquiry layer, before the PMS.
Which practice management systems can run alongside ReplyOS?
Dentally, Software of Excellence (SOE Exact), Carestream R4, and Aerona. ReplyOS does not replace these systems.
Is a Dentally API on the roadmap?
Yes. A Dentally API integration is on the roadmap. It is not live today, and no other named PMS has a live integration.
Does ReplyOS replace the reception team?
No. ReplyOS assists your reception team; it does not replace them. Booking into the diary remains a practice-controlled step.

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