Enquiry capture
Every inbound enquiry, across every channel you connect, in one system.
Pricing
Pricing aligned with recovered revenue.
Most practices lose thousands in treatment value every month from missed or delayed responses. ReplyOS™ is built to recover that — automatically.
In most cases, a single additional high-value booking covers the platform.
Founding practice rates shown below. Billing starts only once your system is live.
Plan capability overview
What each tier is built for — before you dive into the full comparison table.
Core
Webchat, SMS, and email capture and reply.
Pro
Everything in Core, plus WhatsApp, Facebook, and Instagram.
Scale
Groups and enterprise estates — contact sales for tailored rollout and pricing.
Included in all tiers: guided onboarding and billing visibility on every plan
Channel note: Outbound SMS (segments) and WhatsApp count toward your monthly messaging unit allowance; webchat and email do not
Billing starts only once your system is live
Plan comparison
Swipe sideways to compare plans
| Capability | Core | Pro | Scale |
|---|---|---|---|
| Channels & inbox | |||
| Launch channels | Webchat, SMS, email | All Core channels | All Pro channels |
| Social messaging | — | WhatsApp, Facebook, Instagram | WhatsApp, Facebook, Instagram |
| Unified inbox & SLA queue | |||
| Included outbound messaging | SMS segments + WhatsApp (plan allowance) | Higher allowance + social channels | Highest allowance |
| Revenue & operations | |||
| Executive command snapshot | |||
| Recovery dashboard | |||
| Opportunity leakage | |||
| Revenue intelligence & ROI | |||
| Advanced automation modes | |||
| Scale & governance | |||
| Staff booking operations | |||
| Policy rules & audit | |||
| Onboarding | Guided go-live | Guided + social channel setup | Advanced configuration support |
What you are buying
Built to capture, respond, and convert — not just store messages
Every plan includes the same revenue operating layer. Higher tiers unlock more channels, automation depth, and operational control.
AI response & qualification
Instant, on-brand replies with structured intent detection.
Revenue intelligence
Conversations tracked, valued, and tied to real revenue outcomes.
Conversion workflows
Guide patients toward booking or handoff with full context.
Performance visibility
Response times, outcomes, and missed opportunities in one view.
Integration ready
Works alongside your existing practice systems and workflows.
What is one missed patient worth?
Miss one high-value treatment per month
£1,500 – £3,000 lost
Implants, Invisalign, cosmetic treatments — gone before you speak to them.
Miss 5–10 enquiries per week
£5,000+ lost
Patients do not wait — they book with whoever responds first.
Slow response = lost trust
Up to 78% choose the first responder
Speed is the deciding factor, not price alone.
Illustrative ranges and commonly cited benchmarks; every practice differs. Use for directional sense, not as a guaranteed outcome.
Enterprise & groups
Multi-practice & enterprise
For groups operating across multiple practices or locations, ReplyOS offers managed rollout with centralised oversight, tailored onboarding, and group-level commercial support.
- Centralised visibility across practices
- Managed rollout and onboarding support
- Group-level reporting and oversight
- Shared configuration across locations
- Tailored commercial structure for larger deployments
Indicative volume bands below — final terms agreed per rollout.
Volume pricing
Per practice / month (from)
- 5–19 practicesfrom £300
- 20–99 practicesfrom £275
- 100+ practicesfrom £250
One operational view across your group — standards, reporting, and go-live aligned to how you run multiple sites.
Founding practice access
Secure founding rates before public list pricing
Join a limited cohort of UK dental and aesthetics practices. Founding members receive reduced setup, discounted monthly pricing, and locked rates as the platform expands.
Founding economics
Reduced setup fee and discounted monthly pricing while we onboard the cohort.
Compliance first
UK GDPR-aligned processing, signed DPA, and role-based access from day one.
Data clarity
One command centre for channel, pipeline, and £ at risk — not scattered inboxes.
Unified stack
Replace fragmented enquiry tools with one revenue operating layer.
Frequently asked questions
Straight answers if you are evaluating ReplyOS for your practice.
- When does billing start?
You are not charged a subscription until your system is live and billing terms are confirmed with you. Setup is guided; there is no commitment during setup beyond what you agree in writing.
- Do we have to replace our PMS or CRM?
No. ReplyOS sits in front of patient conversations and gives you revenue visibility — your existing practice systems stay in place.
- Which channels are covered?
At a high level: the places patients already reach you — phone, WhatsApp, SMS, email, and web chat. Exact channel mix depends on your plan and launch approvals.
- Where is our data handled, and how do you approach security?
We take privacy and access seriously. See our Security page for technical and organisational detail.
Security →- What is founding access?
Founding access is for early partner practices: preferential pricing, reduced setup, and a direct line on roadmap and product feedback while we grow reference customers together.
- What do we need to go live?
Typically: your channels connected, baseline content approved, and a short onboarding window with our team so responses match your practice.
- How do we get help during setup?
Use Apply for Founding Access or email hello@replyos.co.uk. Founding partners get hands-on onboarding support.
Ready when you are
See ReplyOS on your channels
Apply for founding access to lock preferential rates, or explore how the platform fits your practice before you commit.