About Reply Intelligence Group
ReplyOS® is revenue infrastructure for UK dental and aesthetics practices: it captures every patient enquiry, replies in seconds within rules the practice sets, and shows what happened to each one through to booking. Built by Reply Intelligence Group Ltd, registered in England (company 17040048), based in Watford. It is not a chatbot and does not replace the reception team.
What is ReplyOS? · The platform · Pricing · Companies House record
Who we are
Reply Intelligence Group Ltd is the company behind ReplyOS®. We are a small team based in Watford, UK, focused on one outcome: stopping revenue leakage from missed or slow enquiry responses, and protecting post-treatment outcomes with Reputation Shield.
What we build
ReplyOS is an AI-native revenue infrastructure platform that helps UK dental and aesthetics practices stop revenue leakage: capturing patient enquiries, replying in seconds across connected channels, and including Reputation Shield to protect reviews after treatment.
ReplyOS is revenue infrastructure, not a single-channel bot. It unifies every enquiry channel, keeps your team in control, and measures outcomes through to booked treatment value, turning patient conversations into measurable revenue visibility.
What it is not
- Not a chatbot bolted onto a website. Six channels feed one pipeline, and the practice sets the rules.
- Not a receptionist replacement. Every reply can be approved by a person before it goes out.
- Not a practice management system. Booking and clinical records stay exactly where they are.
From the founder
I built ReplyOS after watching practices spend real money getting patients to enquire, then lose a good share of those enquiries to a slow or missing first reply. Nobody at the desk was doing anything wrong; the message just arrived at the wrong time on the wrong channel.
So the product does one job: catch every enquiry, answer it in seconds within rules the practice sets, and show the owner what happened to it, through to a booked appointment. I run onboarding for every founding practice myself, and ReplyOS is an ALPHA startup at Web Summit Lisbon 2026.
Paul Redman · LinkedIn
The team
Maggie Robb
Practice Partnerships Advisor
Leads practice outreach and partnerships, working directly with UK dental and aesthetics practices.
Company details
Reply Intelligence Group Ltd. Registered in England and Wales, company number 17040048. Based in Watford, Hertfordshire. Contact hello@replyos.co.uk.