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ReplyOS · Blog

Notes on patient enquiries, written down.

How UK practices handle enquiries, what ReplyOS measures, and where the evidence runs out. Where a number appears, it comes with a source or a note that it is ours.

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  1. 15 Sept 2026 · 6 minEnquiry ConversionRunning patient enquiries across a dental group: what head office needs to seeIn a dental group, every practice runs its own inbox and head office sees the result a month later. What a group actually needs to see each day, how to compare practices fairly, how to set standards without taking control away, and what Group HQ in ReplyOS does and doesn't do.